Our Core Billing Services:

• Accurate Bill Calculations: We ensure accurate and timely bill generation, whether based on metered usage or flat rates. This includes validating customer data and meter readings to ensure correct charges are applied.
• Seamless Bill Printing and Mailing: Our efficient system generates and prints bills, adhering to your designated timelines. We handle the entire mailing process, ensuring timely delivery to your customers.
• Secure Payment Processing: RosTech provides secure and reliable payment processing solutions, allowing your customers to make payments conveniently through various methods, including online options and traditional checks.
• Meticulous Account Management: We maintain accurate and up-to-date customer records, including account information, usage data, and payment history. This allows for efficient account management and prompt resolution of customer inquiries.
• Partnering for Success: We partner with utilities to provide seamless customer service experiences. Our team is available to assist with billing inquiries, account issues, and other customer-related matters.

Beyond the Basics: Additional Services

• Notification and Letter Services: We create, customize, and deliver personalized notifications and letters to your customers, keeping them informed of important information, service updates, and billing details.
• Special Project Services: RosTech can provide support for tasks like implementing new software features, data migration, or system enhancements. We work collaboratively with you to understand your evolving business needs and tailor solutions accordingly.

Benefits of Choosing RosTech Billing Services:

• Increased Efficiency: Our automated processes and streamlined workflows reduce manual effort, minimize errors, and free up your team to focus on core business activities.
• Enhanced Customer Satisfaction: Timely and accurate billing, coupled with our support for your customer service efforts, leads to a more positive customer experience.
• Improved Data Security: We take data security seriously. Our robust security measures safeguard sensitive customer information and ensure compliance with industry regulations.
• Scalability: Our solutions are designed to adapt and grow with your business. We can accommodate increasing customer volumes and expanding needs.
• Expert Support: Our team of experienced professionals provides ongoing support and guidance to ensure you get the most out of our services.

Our services include:

• Full-Service Billing: A comprehensive solution that covers the entire billing lifecycle, from initial calculations to final payment processing.
• A La Carte Services: Choose the specific services you need, such as: 
• Accurate Bill Calculations: Ensure precise and timely bill generation.
• Seamless Bill Printing and Mailing: Efficiently generate, print, and mail bills.
• Secure Payment Processing: Provide secure and reliable payment processing solutions.
• Meticulous Account Management: Maintain accurate and up-to-date customer records.

Let RosTech Streamline Your Billing Operations